Privacy Policy
Last Updated: October 5, 2026
Nimbus Play Works LLC, doing business as Kidstruction Indoor Playground (“Kidstruction,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information of our guests, customers, website visitors, and families.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit kidstructionplay.com, make a reservation or purchase, complete a waiver, purchase or use a membership, register for a birthday party or other event, contact us, or otherwise interact with Kidstruction.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact Information
This may include:
Name
Email address
Telephone number
Mailing or billing address
Reservation and Transaction Information
When you purchase admission, book a party, purchase a membership, or make another transaction, we may collect:
Reservation or booking information
Membership information
Admission purchases
Party or event details
Transaction history
Payment and billing information
Payment card information may be processed by our third-party payment providers. Kidstruction generally does not directly store complete credit or debit card numbers.
Waiver and Participant Information
When an adult completes a waiver or registers a child or other participant, we may collect information such as:
Participant name
Date of birth or age
Parent or guardian name
Contact information
Emergency contact information
Electronic signature
Date and time the waiver was completed
Information reasonably necessary to administer the waiver or provide a safe experience
In some circumstances, you may voluntarily provide information concerning medical conditions, allergies, accessibility needs, injuries, or other information relevant to safely participating in activities at our facility.
Website and Device Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location derived from an IP address
Date and time of website activity
Cookie and similar technology information
2. How We Use Information
We may use personal information to:
Process admission purchases and reservations
Manage memberships
Schedule and administer birthday parties and events
Process and maintain participation waivers
Verify that required waivers have been completed
Communicate with customers regarding reservations, memberships, events, closures, or other service-related matters
Respond to questions and customer service requests
Process payments, refunds, and transactions
Maintain records relating to our business and facility
Improve our website, services, and guest experience
Protect the security of our facility, website, customers, employees, and systems
Prevent fraud or misuse
Comply with legal, insurance, accounting, safety, and regulatory requirements
Send marketing communications when permitted by law or with appropriate consent
You may unsubscribe from promotional emails using the unsubscribe link contained in those messages.
3. Children's Privacy
Kidstruction is a family entertainment facility that primarily serves children and their parents or guardians. However, our website, online purchasing systems, reservation systems, and waiver systems are intended to be used by adults, parents, and legal guardians, not directly by children under 13.
We do not knowingly request that children under 13 directly provide personal information through our website.
Parents and guardians may provide information about their children when purchasing admission, making reservations, completing waivers, registering for events, or using other Kidstruction services. We use this information only for legitimate operational purposes such as administering admission, maintaining waivers, managing reservations, providing services, and promoting guest safety.
If you believe that a child under 13 has submitted personal information directly to us without appropriate parental or guardian involvement, please contact us so that we can review and, where appropriate, delete the information.
4. ROLLER Booking and Waiver Platform
Kidstruction may use ROLLER to provide services such as online ticketing, reservations, memberships, party bookings, customer accounts, payments, and electronic waivers.
When you provide information through Kidstruction's ROLLER-powered booking or waiver system, Kidstruction determines why the information is collected and how it is used in connection with our services. ROLLER may process information on our behalf as our technology service provider.
ROLLER may also maintain its own privacy and security practices. We encourage users to review any privacy information made available through the ROLLER platform.
5. Website Hosting and Other Service Providers
Our website may be hosted or supported by Squarespace and other technology providers.
We may share personal information with companies that provide services to us, including:
Website hosting and management providers
Reservation and ticketing providers
Waiver management providers
Payment processors
Email and communication providers
Analytics providers
IT and cybersecurity providers
Accounting, insurance, legal, and professional service providers
These providers may access personal information only as reasonably necessary to provide services to us or as otherwise permitted by law.
6. Cookies and Analytics
Our website may use cookies, pixels, analytics technologies, and similar tools.
These technologies may be used to:
Keep the website functioning properly
Remember preferences
Understand how visitors use our website
Measure website traffic and performance
Diagnose technical issues
Measure the effectiveness of advertising or marketing campaigns
Your browser may allow you to block or delete cookies. Disabling some cookies may affect the functionality of certain portions of our website.
Where required or available, additional cookie preference controls may also be provided through our website.
7. Advertising and Social Media
Kidstruction may maintain social media pages and may advertise through platforms such as Facebook, Instagram, Google, or other services.
If advertising or analytics technologies are enabled on our website, those providers may receive limited device or website activity information according to their own privacy practices.
We do not sell personal information for monetary payment.
If we engage in activities considered a “sale,” “sharing,” or “targeted advertising” under an applicable privacy law, we will provide applicable privacy choices as required by law.
8. When We May Disclose Information
In addition to our service providers, we may disclose information when reasonably necessary:
To comply with applicable laws, regulations, subpoenas, court orders, or legal processes
To cooperate with law enforcement or governmental authorities
To protect the safety or legal rights of Kidstruction, our guests, employees, or others
To investigate fraud, security incidents, misuse, or violations of our policies
In connection with insurance claims or legal disputes
As part of a merger, sale, financing, reorganization, acquisition, or transfer of some or all of our business assets
With your consent or at your direction
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and waiver records, resolving disputes, satisfying insurance requirements, and complying with legal, tax, accounting, or regulatory obligations.
Different categories of information may be retained for different periods.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, database, or information storage system can be guaranteed to be completely secure. Customers should use reasonable precautions when providing information online.
11. Your Privacy Choices and Rights
Depending on applicable law and your state of residence, you may have certain rights regarding your personal information, including the ability to request:
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information concerning how your personal information is used
A copy of certain personal information
Withdrawal of certain previously provided consent
Opt-out from certain targeted advertising, sales, or sharing of personal information where applicable
Parents or legal guardians may also contact us regarding personal information they submitted about their minor child.
We may need to verify your identity before processing a privacy request. Certain information may also be exempt from deletion or other requests when retention is required or permitted by law.
We will not discriminate against you for exercising privacy rights provided to you by applicable law.
12. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Kidstruction is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, technology, services, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. When required by applicable law, we may provide additional notice of material changes.
14. Contact Us
Questions, concerns, or requests regarding this Privacy Policy or your personal information may be directed to:
Nimbus Play Works LLC
dba Kidstruction Indoor Playground
1201 12th St SW, Unit 301
Rochester, MN 55902
Email: service@kidstructionplay.com
When submitting a privacy request, please provide enough information for us to reasonably identify you and understand your request.